If you wish to change your existing ticket type, ie. from Adult 9 km to a competitive ticket as a example. You can log into the account that the ticket is under and change the order. Once you enter the change order screen there is a option to "Upgrade ticket" if you click this you can select the ticket you wish to change and the new type of ticket you require. If there is a difference of price from a lower price ticket to a higher price ticket you will be required to pay the difference. If you are changing from a higher priced ticket to a lower priced ticket there will be nothing to pay and the difference will not be refunded.

Unfortunately no. Not even if it's on a lead. We have farm dogs that freely roam.

You should wear whatever you will be most comfortable in. We recommend lightweight layers, sun/rain protection and comfortable walking enclosed shoes. NO THONGS OR BARE FEET!!!!

FAQs Archive - Raw Challenge Qld

Q: Moving your ticket to a future event.

Please note we will only move your ticket to a future event if you have a medical certificate, event postponement or legal reason with proof. Transferring a ticket to a future event will incur a $10 admin fee plus any service charges. Please note there could be extra costs with changing events if there is a price difference between the original ticket price and the new event ticket price. In the event of an event postponement to a later date, your ticket will automatically be moved to the next event and the admin fee will be waived.

Q: I forgot my account password

I forgot my account password and when i click it to get a email sent i don't receive it!!!!!!!! There is a good chance it's in your junk / spam folder. If its not there email us at info@rawchallengeqld.com.au and we will provide you with a temporary one.

Q: When do i get my tickets?

Your tickets are emailed out to the person who placed the order on completion of checkout. If they are not in your inbox please check you spam / junk folder. If they are not in your spam folder please email info@rawchallengeqld.com.au

Q: What if i can't make it?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_color="rgba(43,43,43,0)" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_opacity="0.5" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="yes" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" undefined="" background_repeat="no-repeat" border_size="" border_color="" border_style="solid" border_position="all" padding="" margin_top="0px" margin_bottom="0px" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Volunteers play important roles at our Raw Challenge event so it's important that everyone takes volunteering seriously. If you register to volunteer, you need to actually show up for the entire shift. If you are not 100% certain your available then wait until you are before signing up. If you sign up and then can't make it then please email, message or call as soon as you are aware. It's important we have more than enough volunteers for the day to ensure a fun safe day for all participants. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]