How to create a team or join a team

Only the person who placed the order can edit the ticket as its under their account.

Create a team or join a team during checkout.

When ordering the tickets you have 3 choice’s of  Joining a team, creating a team or no team.

Generally the first person who orders there ticket creates the team on the first ticket and the other tickets click join team.
When you join a team you will get a text box that allows you you enter the team name and the system will show it. Click on it to join it.

Create a team or join a team after checkout – Step 1

After you have ordered your ticket and you wish to join a team or create a team you can do this in your account.

The first step is to log into your account.
Once you log into your account you will be on this screen https://tickets.rawchallengeqld.com.au/my-account

Find the order you wish to edit the team and to the right of the order is a cog wheel.
Click on this and a drop down menu will appear. click on order details.

Create a team or join a team after checkout – Step 2

You should now be on a screen that shows the order details.

Click on the change button as shown in the screenshot

Create a team or join a team after checkout – Step 3

The Screen with now give you a lost of options.
One of the options is Change Information.
Click on this.

Create a team or join a team after checkout – Step 4

You will now be given a list of your tickets for this order.
Click on edit besides the ticket you wish to change.
If you are creating a team, create the team on the first ticket and join the team on the remaining tickets.

Create a team or join a team after checkout – Step 5

Once you have your ticket opened scroll down until you see select a Team option.

You have the following 3 choices. Join a team, Create a team or no team.

After you have done your changes scroll to the bottom and click update information.
You might be asked to resign the waiver.

Is the event safe?

Yes, however like all adventure style challenges there are risks associated with this style of event and all participants will need to sign a waiver form prior to taking part.

View Waiver

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