HOW TO EDIT A TICKET
Your Step-by-Step Guide
Please note that only the person who placed the order can edit the ticket as its under their account.
These instructions are if you need to update your details of the ticket. If you need to change events or transfer to another person please visit our FAQ: https://rawchallengeqld.com.au/faq/.
UPDATE
Please note with March 2025 event. Saturday 22nd wave times from 6.45am to 7.30am are Premium 9km adult tickets. On Sunday the first wave at 8.30am is premium. Changing into or outside of these times will require you to use changing ticket type. Additional costs may apply and no refunds will be given.
1.
Go to rawchallenqld.com.au and click on “My Account”.
This is where the person who originally placed the order can log into there account to view tickets and change some details.
2.
Log into your account.
Next to your order on the right hand side is a cog wheel – click on this and there will be an option to “Change Order”. Click on “Change Order” to go to the next screen.
3.
Click on “Change Information”.
Here your existing tickets will be listed.
Click on “Edit” next to the ticket you wish to change.
4.
Scroll down to “Please select a Wave Time” and click on it.
Fill in the waiver release and click on update information.
A Green box will appear at the bottom to complete the changes, click and you are done!
Please note the video has now sound.
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