HOW TO EDIT A TICKET

Your Step-by-Step Guide

Please note that only the person who placed the order can edit the ticket as its under their account.

These instructions are if you need to update your details of the ticket. If you need to change events or transfer to another person please visit our FAQ: https://rawchallengeqld.com.au/faq/.

UPDATE
Please note with March 2023 event. Saturday 18th wave times from 8.45am to 9.30am are Premium 9km adult tickets. Changing into or outside of these times will require you to use changing ticket type. Additional costs may apply and no refunds will be given.

1.


Go to
rawchallenqld.com.au and click on “My Account”.

This is where the person who originally placed the order can log into there account to view tickets and change some details.

2.

 

Log into your account.

Next to your order on the right hand side is a cog wheel – click on this and there will be an option to “Change Order”. Click on “Change Order” to go to the next screen.

3.


Click on “Change Information”.

Here your existing tickets will be listed.

Click on “Edit” next to the ticket you wish to change.

4.


Scroll down to “Please select a Wave Time” and click on it.

Fill in the waiver release and click on update information.

A Green box will appear at the bottom to complete the changes, click and you are done!

Please note the video has now sound.

Is the event safe?

Yes, however like all adventure style challenges there are risks associated with this style of event
and all participants will need to sign a waiver form prior to taking part.

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